Business Insights
These insights explore conversation‑focused leadership, organizational change, and human‑centered practice — offering practical ways to lead with clarity and compassion.
A Reflection Study of Leaders in Transformation
An invitation to project leaders, change practitioners, and senior executives. Share a real moment of transformation and contribute to the final book in the series.
Why Change Efforts Fail Before the Technology Even Starts
Most change efforts fail in the conversations leaders forget to design. The Dual-Lens Framework and a Reflection Compass for shaping meaning, not just messages.
You're Not Scaling. You're Fragmenting.
One founder hired six people in three months before she was ready. What broke, what shifted, and why sustainable growth often looks quieter than expansion.
When Alignment Looked Like Agreement (But Wasn’t)
When senior leaders nod but use different language, that's polite agreement, not alignment. A case study on the conversations that surface shared meaning.
When the Plan Was Clear—but the Change Wasn’t Landing
A public sector digital modernization where resistance showed up as silence. How shifting from status updates to sensemaking conversations changed everything.
Transforming Systems through Presence, Practice, and Projects
A healthcare transformation where the plan was sound but the system was strained. How presence, not control, restored trust and rebuilt change capacity.
Sensemaking Under Pressure – Leading When the Path is Unclear
If you've ever led a project through a period of major change, you know the grey zone well. A practical look at sensemaking and the Dual-Lens Framework in action.
A Research Reflection on Entrepreneurial Learning at Work
A life-course, qualitative study of how small business owners in the Greater Toronto Area think, lead, and navigate change through disruption and learning.
The Power of a Single Conversation to Transform a Project
In every project, there is a moment that quietly changes everything. It's almost never a milestone on the Gantt chart, more often, it's a conversation.
K C S R E A D S N E W S L E T T E R
Join the Conversation
Each month, explore new perspectives on leadership, change, and learning — inspired by real stories, research, and practice.
Insightful, reflective, and deeply human. Arriving once a month to help you lead, learn, and grow with intention.